Refund policy
Return Policy
We don’t offer returns and exchanges, but if something arrives defective or damaged, please let us know by contacting us at perfectlovedesignco@gmail.com within 14 days of receiving your order. Include your order number and photos of the damaged/defective item, and we’ll sort it out for you.
If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store in the product description section. Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know at perfectlovedesignco@gmail.com within 14 days after receiving your order. Include your order number and photos of the mislabeled item, and we’ll sort it out for you.
Refund Policy
If a refund is approved you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your refund, please contact us at perfectlovedesignco@gmail.com.